Privacy Policy

This Privacy Policy describes how My Pet Mantis (“we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information when you visit our website https://mypetmantis.com (the “Site”). It also explains your rights regarding your information and how we handle data related to mantis care, community interaction, and purchases of pet mantis supplies.

By using the Site, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access or use our Site.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

A. Personal Information
“Personal Information” is data that can be used to identify you personally, either directly or in combination with other information. We collect this information only when you voluntarily provide it to us. This may include:

  • Contact Data: Such as your name, email address, and phone number when you sign up for our newsletter, ask a question about mantis care, submit a profile, or participate in community features.
  • Account Data: If you create an account to access member-only articles, comment on care guides, or use community forums, we may collect a username, password, and profile information.
  • Communication Data: Records of your correspondence with us, including support requests, forum messages, and responses to inquiries.
  • Transaction and Billing Data: If you purchase mantis supplies, we collect data necessary to process your payment, such as billing and shipping information. We use third‑party payment processors and do not store full credit card numbers on our servers.
  • User Contributions: Information you post in public areas of the Site or share with other users (e.g., photos of your mantis, comments, reviews, or care tips).

B. Non-Personal Information
This is information that does not reveal your specific identity. It is collected automatically as you navigate through the Site and may include:

  • Usage Data: Details of your visits to our Site, including traffic data, approximate location (country/city level), logs, and the pages, care guides, or resources you view.
  • Device Data: Information about the device you use to access our Site, including IP address, operating system, browser type, and device identifiers.

C. Information Collected Through Cookies and Other Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about how you interact with our Site and to improve your experience.

  • Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site (such as personalized care recommendations or saved preferences) may not function properly.
  • How We Use Cookies:
    • To remember your preferences and settings for future visits.
    • To compile aggregate data about site traffic, popular care articles, and feature usage.
    • For advertising and retargeting purposes (see “Advertising” section below).

2. How We Use Your Information

We use the information we collect for various purposes related to running a helpful, secure resource for pet mantis owners, including:

  • To Provide and Maintain our Site: To present our care guides, community tools, product listings, and interactive features.
  • To Process Transactions: To fulfill and manage orders for mantis supplies, handle returns, and process payments.
  • To Communicate with You: To respond to questions about mantis care, send service-related messages (e.g., account updates, security notices), and reply to your inquiries.
  • For Marketing and Promotions: If you opt in, to send you updates about new care articles, product promotions, and events relevant to mantis keepers. You can opt out of these communications at any time.
  • To Personalize User Experience: To recommend articles, supplies, or community threads based on general interests and past activity.
  • To Improve Our Site: To analyze behavior and feedback so we can improve our content, resources, and services for the mantis-keeping community.
  • For Legal and Security Purposes: To detect and prevent fraud, protect our users and community, and address technical or legal issues.

3. Legal Basis for Processing (For EEA and UK Users)

If you are from the European Economic Area (EEA) or the UK, our legal basis for collecting and using your information depends on the information and the specific context in which we collect it. We typically rely on the following legal bases:

  • Performance of a Contract: Your information is necessary to perform a contract with you (e.g., to deliver a product you purchased).
  • Legitimate Interests: The processing is in our legitimate interests, such as operating our Site, offering community features, marketing, and preventing fraud, and does not override your fundamental rights and freedoms.
  • Consent: You have given us permission to do so (e.g., for certain types of marketing communications).
  • Legal Compliance: The processing is necessary for compliance with a legal obligation.

4. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We share data with trusted third parties who assist us in operating the Site, managing orders, sending newsletters, or providing analytics (e.g., hosting providers, email services, payment processors, shipping carriers). These parties are contractually required to keep your information confidential and use it only for the purposes we specify.
  • For Business Transfers: In connection with a merger, sale of company assets, financing, or an acquisition of all or a portion of our business.
  • For Legal Reasons: To comply with a legal obligation, protect and defend our rights or property, prevent or investigate suspected wrongdoing, protect the safety of users or the public, or respond to legal processes.
  • With Your Consent: We may disclose your information for any other purpose with your explicit consent.

We do not sell, trade, or rent your Personal Information to third parties for their direct marketing purposes.

5. Advertising

We may work with third-party advertising companies to serve ads when you visit our Site. These companies may use information about your visits to this and other websites (not including your name, address, email, or phone number) to provide advertisements about goods and services that may interest mantis owners.

  • Google Analytics: We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is subject to Google’s privacy policy, available at: https://policies.google.com/privacy.
  • Opt-Out: You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page (http://www.google.com/settings/ads). You can also use the Google Analytics Opt-Out Browser Add-on.

6. Data Security

We implement technical and organizational measures to protect your personal information from accidental loss, unauthorized access, misuse, alteration, and disclosure. While we use industry-standard safeguards to protect data related to our community and shop, no transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your Personal Information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When determining retention periods, we consider the sensitivity of the information, legal requirements, and the purposes for which we collected it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Portability: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.
  • Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing).
  • Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. International Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. “Do Not Track” Signals

Our Site does not currently respond to Do Not Track (DNT) browser signals or mechanisms.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we learn that we have collected Personal Information from a child under 16 without verified parental consent, we will take steps to remove that information.

12. Third-Party Links

Our Site may contain links to other websites and resources not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing the privacy policies of any external sites you visit.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the “Last Updated” date. Please review this Privacy Policy periodically.